Ingram goes onto say, “And perhaps Facebook doesn’t make it as clear as it could what is involved, or how to fine-tune its privacy controls — but at the same time, some of the onus for doing these things has to fall to users.” What? How can it fall to users when most of the choices don’t’ actually exist?
I’d like to make my friend list private. Cannot.
I’d like to have my profile visible only to my friends, not my boss. Cannot.
I’d like to support an anti-abortion group without my mother or the world knowing. Cannot.
Setting up a decent system for controlling your privacy on a web service shouldn’t be hard. And if multiple blogs are writing posts explaining how to use your privacy system, you can take that as a sign you aren’t treating your users with respect, It means you are coercing them into choices they don’t want using design principles. That’s creepy.
Facebook could start with a very simple page of choices: I’m a private person, I like sharing some things, I like living my life in public. Each of those would have different settings for the myriad of choices, and all of those users could then later dive into the control panel to tweak their choices. That would be respectful design - but Facebook isn’t about respect — it’s about re-configuring the world’s notion of what’s public and private.
